Emergencies

Medical emergencies in Morocco

Useful numbers · public hospitals and 24/7 emergency clinics · first-aid actions.

All useful numbers

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🚑

SAMU

141

24/7

Emergency Medical Aid Service (Casablanca). Medicalised ambulance, telephone advice, hospital orientation.

🚒

Civil Protection / Fire brigade

15

24/7

Emergency rescue — fires, accidents, floods, natural disasters, first aid.

🚓

Police emergency

19

24/7

Urban emergencies — public road accidents, assaults, rapid intervention.

🛡️

Royal Gendarmerie

177

24/7

Emergencies in rural areas or on motorways — accidents, road safety.

🩺

SOS Doctors

0520 400 400

24/7

Doctor at home in Casablanca, Rabat, Tangier, Marrakech. Quick out-of-hours consultation.

☠️

Anti-poison centre

0801 000 180

24/7

Toxicological information — medicines, household products, stings, bites. CAPM Rabat.

💚

Psychological distress hotline

0801 000 180

8h — 20h

SOS distress, suicide prevention, psychological support in Darija and French.

🏥

Covid info / Ministry of Health

141

8h — 18h

Health information, guidance, screening, vaccination.

First-aid actions

The right reflexes while waiting for help. If in doubt, call SAMU (141) or the fire brigade (15) immediately.

❤️

Chest pain / cardiac arrest

  1. 1Immediately call SAMU (141) or Civil Protection (15)
  2. 2Lay the victim down, loosen clothing
  3. 3If unconscious and not breathing: start chest compressions (100-120 per min)
  4. 4Give nothing to eat or drink
🤕

Accident / trauma

  1. 1Do not move the victim (risk of spinal injury)
  2. 2Call 15 (Fire brigade) or 19 (Police)
  3. 3If bleeding, compress with a clean cloth
  4. 4Cover the victim to prevent hypothermia
🧒

High fever in a child (> 39 °C)

  1. 1Undress the child, lower the room temperature
  2. 2Give paracetamol (according to weight, every 6 h)
  3. 3Make them drink water regularly
  4. 4Consult if > 48 h or if convulsions
☠️

Poisoning

  1. 1Call the Anti-poison Centre (0801 000 180)
  2. 2Do NOT induce vomiting without medical advice
  3. 3Keep the product packaging
  4. 4Rinse the mouth with water without drinking large quantities
⚠️ Important : this advice does not replace the opinion of a healthcare professional. In the event of a life-threatening emergency, dial 141 or 15 without delay.

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Frequently asked questions on emergencies

What is the difference between SAMU, fire brigade and SOS Doctors?+

SAMU (141) sends a medicalised ambulance with a doctor for life-threatening emergencies (heart attack, stroke, severe trauma). The fire brigade (15) covers general rescue and accidents. SOS Doctors is a paid private service for a quick home consultation in the evening and at weekends.

Are emergencies free in Morocco?+

In public hospitals and university hospitals, emergencies are accessible to all, even without papers. Costs may be covered by CNOPS/CNSS/AMO if you are a member. Private clinics charge for procedures according to their own rates.

Should I call before going to A&E?+

No, hospital emergency services are accessible without an appointment 24/7. But in case of a life-threatening emergency, it is preferable to call 141 (SAMU), which will send a suitable team and notify the hospital.

What to do in case of snake or scorpion bite?+

Immediately call the Anti-poison Centre (0801 000 180). Do not cut, do not suck the wound. Immobilise the limb, do not give alcohol. Go to the nearest emergency department — most public hospitals stock antivenom serum.

Official emergency numbers in Morocco

These numbers are free from any landline or mobile phone, 24/7.

24-hour hospital emergencies by city

List of University Hospital Centres (CHU) and provincial hospitals with 24/7 emergency service.

📍 Casablanca

Ibn Rochd University Hospital

1 Rue des Hôpitaux, Hay Mohammadi

📞 Call
0522-48-20-20
  • Adult, paediatric, gynaecology emergencies
  • Stroke unit
  • 24-hour interventional cardiology
📍 Rabat

Ibn Sina University Hospital

Avenue Ibn Rochd, Agdal

📞 Call
0537-67-27-01
  • Adult emergencies + paediatrics (HER)
  • Stroke unit
  • National Oncology Institute (INO)
📍 Fez

Hassan II University Hospital

Sidi Hrazem Road

📞 Call
0535-61-90-00
  • Coverage of the Fez-Meknes region
  • Neurosurgical emergencies
  • UNV, intensive care
📍 Marrakech

Mohammed VI University Hospital

Avenue Ibn Sina, Amerchich

📞 Call
0524-30-39-39
  • Emergencies + polytrauma in southern Morocco
  • Oncology + radiotherapy
  • 24/7 dialysis centre
📍 Tangier

Mohammed VI University Hospital Tangier

Boulevard Bir Kacem

📞 Call
0539-31-28-00
  • Opened in 2022 — Tangier-Tetouan region
  • General and specialised emergencies
📍 Agadir

Hassan II Regional Hospital

Industrial District

📞 Call
0528-84-13-12
  • Coverage of Souss-Massa region
  • Emergencies, traumatology, obstetrics
📍 Oujda

Mohammed VI University Hospital Oujda

Houcine Toyna Street

📞 Call
0536-54-04-03
  • Coverage of the Oriental region
  • Life-threatening emergencies, 24-hour imaging
📍 Meknes

Mohammed V Hospital

Avenue Hassan II

📞 Call
0535-52-28-05
  • General emergencies
  • Paediatrics, gynaecology-obstetrics

Which number to call?

SituationNumberWho answers
Chest pain, suspected heart attack141SAMU regulating doctor
Suspected stroke (positive FAST test)141Emergency medical team
Convulsions, loss of consciousness141SAMU + ambulance
Road accident, trauma141 + 150SAMU + Civil protection
Fire, explosion150Civil protection
Assault, violence19National police
Poisoning, product ingestion0537-70-17-21Anti-poison Centre Rabat
Psychological distress, suicidal thoughts141 or 0801-000-180SOS Amitié / ECOUTE
Fever in baby < 3 months141Paediatric SAMU
Dental emergencyOn-call dentist consultationSee /pharmacie-de-garde

Official sources