Teleconsultation

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How it works

  1. 1

    Sign in to your account

    Free account creation in 1 minute, or sign in if you already have one.

  2. 2

    Pick an available doctor

    Select a specialty and an online practitioner, then book a slot in two clicks.

  3. 3

    Consult & find everything in your account

    Start the video from your space. The prescription and care sheet are added to your file automatically.

Frequently asked questions

Do I need a Sahha account to teleconsult?

Yes, you must be signed in to your Sahha account. The account is free and lets you find your consultations, prescriptions and documents in one place.

How does a teleconsultation work?

Pick an available doctor, book a slot, and join the video consultation directly from your personal space at the agreed time. No app to install.

Where do I find my prescription after the consultation?

The prescription is added automatically to your file in your Sahha account (Prescriptions section). You can view it, download it as a PDF and present it at the pharmacy.

Is it reimbursed by CNSS / CNOPS?

Yes, teleconsultations are reimbursed under the AMO scheme, just like an in-clinic consultation. The digital care sheet is available in your account.